Paytm’s journey now a part of the Harvard Business School Case Study


Paytm announced today that it has been included as a case study by the India Research Center of the Harvard Business School. The study focuses on the company’s journey from being an online recharges platform to now building India’s largest mobile payments platform. The company’s unique focus on enabling offline payments even for the smallest retailers and businesses by using smartphones and QR codes has disrupted the payments ecosystem in India is a part of the case study. The study titled as  ‘Paytm: Building a Payments Network’ is currently in the process of being published and will be available for teaching purposes both within and outside Harvard.


Vijay Shekhar Sharma, Founder and CEO – Paytm said, “We are on a mission to bring half a billion Indians to the mainstream economy and in turn build a business that India would be proud of. For us, the journey to enable fellow countrymen with digital payments and become a part of financial inclusion has only started right now. It is truly a privilege to have it become a part of the curriculum offered by the prestigious institute.”


Professor Sunil Gupta of Harvard Business School said, “Paytm is revolutionizing payments in India and it is a shining example of India’s digital future.”


The company constantly strives to introduce new technology solutions to enable users to make payments digitally in every aspect of their lives. Over the last few quarters, the company has enabled multiple ecosystems to move towards digital payments as a result of which an increasing number of their users are adopting Paytm. Paytm is now accepted by over 3 million merchants and has over 185 million registered wallet users. With the launch of the forthcoming Paytm Payments Bank, the company aims to provide financial inclusion in the form of accounts, loans, insurances and other similar financial products for the banked and under-banked in the country.


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