Are Smart Speakers the Trojan Horse for Widespread Smart Home Adoption?
Smart home solutions continue to remain stagnant in the early adopter phase as providers are failing to convey a need for a connected lifestyle. Findings in a new report from the User Experience Strategies (UXS) service at Strategy Analytics “UXS Technology Planning Report: Smart Home Environment”, investigating the needs, behaviors and expectations of future smart home users, show that marketing is essential to create consumer awareness and communicate how these solutions can address issues in the home and provide convenience. Consumers are hesitant to purchase more expensive ‘smart’ devices when the perceived value does not exceed the costs.
Click here for report: https://www.strategyanalytics.com/access-services/ux-innovation/user-experience-strategies/reports/report-detail/uxs-technology-planning-report-smart-home-environment#.WRL8O1UrKM8
Smart speakers such as Amazon Echo or Google Home could be the Trojan horse in this predicament – bridging the gap between cost and value. “Smart speakers currently on the market are easily extendible, highly compatible, provide multiple use cases beyond the ‘home,’ provide hands-free control and offer a non-invasive, cheaper first time smart home purchase”, commented Taryn Tulay, Senior Analyst and report author. “They can also be continually updated to include new devices and services.”
Chris Schreiner, Director of Syndicated Research, UXIP added, “Education and awareness of how a connected lifestyle will improve the consumers’ life is essential to drive adoption of the smart home, as is the continual education of what devices and services are compatible to encourage further adoption. Smart speakers provide a simple but valuable solution to promoting the tangible benefits of smart home solutions.”
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About User Experience Strategies (UXS)
Analyzing UX innovation opportunities in wireless, smart home, and other emerging technologies, UXS forms part of the User Experience Innovation Practice (UXIP) at Strategy Analytics. Focusing on user behaviors, motivations and interests across multiple consumer verticals, UXIP helps clients meet consumer needs, develop usable solutions and deliver compelling user experiences through both syndicated and proprietary research capabilities. With our extensive expertise in large-scale survey work, in-depth interviews, focus groups and observational sessions, UXIP’s research methodologies allow strategic user-centric analysis on the potential for new technologies. Providing actionable insight, go-to-market strategies and business recommendations, UXIP is a leading supplier of consumer knowledge to the technology industry. Click here for more information.
